Your helpdesk should
work with your whole stack
One-click connectors for the tools you already run. Customer data flows in, context is automatic, and your team never has to leave the inbox.
Shopify
ConnectedSlack
ConnectedSalesforce
ConnectedStripe
ConnectedHubSpot
ConnectJira
ConnectGoogle Workspace
ConnectMS Teams
ConnectDropbox
Connect90+
Integrations available
1-click
Setup for most apps
Real-time
Data sync, always live
API
Full REST API & webhooks
The four your team
will thank you for first
Deep two-way syncs that bring customer data, order history, and deal context into every support conversation automatically.
Shopify
E-commerce · One-click setupPull order status, tracking numbers, refund history, and customer LTV directly into every conversation. Issue refunds, cancel orders, and apply discount codes without leaving the inbox.
Slack
Messaging · Team notificationsGet notified in Slack when VIP tickets arrive, SLAs are at risk, or CSAT drops below threshold. Reply to conversations from Slack threads and have responses appear in the customer's channel.
Salesforce
CRM · Bi-directional syncSync support tickets as Salesforce cases. See deal value, account health, and contact owner in the agent sidebar. Close tickets and update CRM records simultaneously.
Stripe
Payments · Live billing dataInstantly see subscription status, last payment, failed charges, and invoice history. Process refunds and update billing details without ever leaving a conversation.
Every integration,
organized by category
Browse 90+ connectors across CRM, e-commerce, messaging, productivity, dev tools, and marketing.
Salesforce
Full bi-directional case and contact sync. See deal value, account health, and owner from the agent sidebar.
HubSpot
Sync contacts, deals, and tickets. Auto-create HubSpot contacts from new support conversations.
Microsoft Dynamics
Log tickets as CRM activities. Pull contact and deal history into every support thread.
Pipedrive
Attach support interactions to deals. Let sales see what customers need in real-time.
Intercom Import
One-click migration of all conversations, contacts, and macros. Zero downtime.
Zendesk Import
Bring over your entire ticket history, macros, and team settings in an afternoon.
Shopify
Order management, refunds, and customer LTV — directly inside every conversation.
WooCommerce
Pull WooCommerce orders and customer data into support tickets automatically.
Magento
Full order and catalog access for Magento stores. Return and refund actions built in.
BigCommerce
Sync customers, orders, and coupons from BigCommerce without custom code.
Stripe
Subscription status, refunds, and invoice access inside the agent sidebar.
Braintree
View transaction history and process partial or full refunds directly from the inbox.
WhatsApp Business
Send and receive WhatsApp messages directly in the unified inbox. Supports templates.
Slack
Ticket alerts, SLA warnings, and reply-from-thread for your support team.
Discord
Monitor your Discord community and pull tickets from support channels automatically.
Facebook Messenger
Manage Messenger conversations alongside email and chat in a single thread view.
Instagram DMs
Respond to Instagram DMs and Story replies without leaving the inbox.
Twilio / SMS
Send and receive SMS support with automated routing and AI drafts.
Google Workspace
Gmail, Calendar, and Drive — connect your team's productivity layer to support workflows.
Microsoft 365
Sync Outlook, OneDrive, and Teams with TheHelpFlow for enterprise teams.
Notion
Create Notion pages from tickets automatically. Great for tracking bug reports and feature requests.
Calendly
Let customers book calls from within chat conversations with a single link.
Asana
Turn escalated tickets into Asana tasks and track resolution status from both sides.
ClickUp
Bi-directional ticket-task sync so support and engineering stay aligned.
Jira
Create and link Jira issues from support tickets. Agents see fix status without leaving the inbox.
GitHub
Link support threads to GitHub issues. Get notified when a bug is resolved and auto-reply customers.
Figma
Attach Figma prototypes to feature-request tickets for your design team.
PagerDuty
Trigger PagerDuty incidents from critical support tickets. Auto-alert on-call engineers.
Zapier
Connect 5,000+ apps to TheHelpFlow with no-code Zaps. Build custom automation in minutes.
Webhooks
Fire real-time webhooks on any event — new ticket, status change, CSAT rating, and more.
Mailchimp
See email campaign history on customer profiles. Unsubscribe or re-engage from the inbox.
Klaviyo
View and manage Klaviyo flows from support tickets. Perfect for e-commerce teams.
Google Analytics
Attribute CSAT improvements to support changes. Track deflection rates as conversion events.
Mixpanel
Correlate support volume with product usage events to find what's frustrating customers.
Intercom Marketing
Continue existing Intercom campaigns while migrating support to TheHelpFlow.
Postmark / SendGrid
Branded transactional email through your existing sender. DKIM and SPF managed for you.
Live in three steps.
Not three weeks.
No developer required for most integrations. Find, authorize, configure. Your data starts flowing in under two minutes.
Find your integration
Browse the directory by name or category. Every integration shows exactly what data it syncs and what actions it enables.
Authorize in one click
OAuth or API key — we guide you through every step. No webhook URLs to copy, no developer ticket to file.
Configure and go live
Choose what data syncs, set field mappings if needed, and hit publish. Your team sees customer data in seconds.
No integration listed?
Build your own.
Our REST API and webhook system give you full programmatic access to every object in TheHelpFlow — conversations, contacts, tickets, tags, macros, and analytics. Everything documented, versioned, and supported.
REST API
Full CRUD access to all resources. JSON responses, OAuth 2.0 auth, rate limits built for scale.
Real-time webhooks
Subscribe to any event — ticket created, status changed, CSAT rated — and receive instant payloads.
OpenAPI spec
Auto-generated docs with interactive sandbox. Try any endpoint in-browser before writing a line.
JS & Python SDKs
First-party libraries so you skip the boilerplate and ship integrations 10× faster.
// Create a ticket via REST API
POST https://api.thehelpflow.com/v1/tickets
Authorization: Bearer YOUR_API_KEY
{
"subject": "Refund request #4821",
"channel": "email",
"priority": "high",
"customer_email": "sophie@example.com",
"tags": ["billing", "refund"]
}
200 OK · 34ms
{
"id": "tkt_a1b2c3d4",
"status": "open",
"assigned_to": "team_billing",
"ai_draft_ready": true
}
SDKs for every language
JavaScript, Python, Ruby, PHP, and Go. Auto-generated from our OpenAPI spec. Always in sync with the latest API version.
Event-driven webhooks
Subscribe to 40+ event types. Retry logic, delivery logs, and in-dashboard webhook testing included.
API security built in
OAuth 2.0, IP allowlisting, rate limiting, and per-key scopes. Rotate keys without downtime.
Works with the tools your team already uses
"We replaced four separate integrations — Zapier glue, a custom Shopify webhook, a Slack script, and a Jira plugin — with TheHelpFlow's native connectors. Two hours of work. The reliability difference is staggering."
Your stack is ready.
Is your helpdesk?
Connect TheHelpFlow to your tools in an afternoon — no dev ticket required.
No setup fees · Setup in under 2 minutes